Product Features:
Note:We surpport dropshipping and wholesale.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The LuxxMart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://luxxmart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Thank you, the watch is super, correspond to the description.
I liked the clock very much. And my husband is happy. Delivery 1 week, brought a courier. Removed 2 links. Class!!!
wery good
Very beautiful, gave a charm more arrived very quickly in Manaus
This is unbelievable, it is exactly as discribed. very okay.
Fast delivery, less than 10 days. It's OK. For those who independently change the links in the bracelet under the size-very difficult. Straight has never been this)) tight, already tools break. Delivered without box.
Is very beautiful not know is good
They work perfectly. And the day of the week and the number also work. I like the watch. Let's see how long the gilding will last
It looks amazing, doesn't seem to cost less than 15 €
Watch nice it comes punctually, well-made and consistent with the description. You know there is a road watch so miracles can not expect. Bracelet to Shorten but it is not some bigger problem. Water resistance not sprawdzałem will not risk. Came very quickly with Polish magazine Courier GLS. Recommend.
amazing style and beautiful color. I like it .
Nice watch very fast delivery. Didn’t have shower yet so not sure about waterproofing. Thanks
Like the picture, steel strap,. Very comfortable in hand, internal mechanisms works correctly, satisfied with the purchase I recommend.
! !!!! In general, so, the delivery turned out to be faster than the scheduled deadline is a very big plus, but caught by surprise because the price was not included in the delivery and The watch of their money is worth, but with a strap you need to hang out a little. And regarding the photos on the site, the strap does not match in reality. In the photo, the links consist of 7 parts, and in fact from the only one in this paragraph I do not like the order. And so everything is as it should be for a month. By the way forgot to mention, the definition of the day of the week in English and Chinese, choose that the watch is not easy not heavy. If gilding will tear down I will write in further reviews.
Cool watches, look nice on the hand, the strap is long, but it can be easily shortened at home.
Excellent watches! beautiful, came perfectly packed. the watch itself is in a film with a fuse between the case and the head, plus a label.
At last after a long time I got my lovely watch..!! It is awesome... It is more beautiful than I thought.. I'm very satisfied.. ..
Suddenly that came so quickly, but with the address confused a little, well, there is nothing important that they are on my hands already. I advise everyone this watch!
Great product came very well packed recommend to everyone, arrived very fast in Sao Paulo Brazil
Hi, katly looks solid and worthy, for such a price, just fine. Calendar and day of the week show. In terms of time they reached Komsomolsk on the Amur of the week for three, much faster than the declared deadline. I did not try to check for waterproof)))) In general, everything is fine. Recommend.
Cool watch! I love green! They came to Italy quickly. My husband is happy with the gift! Thank you
Shipment dotarła very quickly, watch looks very well as per this price, dial is less blue Niz this for zdjeciach. As for water resistance it I have concerns and I will not testował. I am happy with your purchase.
Well packed, brought the courier. How accurate is the run-time will tell. Thank you very much.
The clock is good for 7 hours of use while going exactly. I did not like the lock of the bracelet, I need to make two movements, so that it would zip up. I had to hang around with the bracelet to shorten it. It is necessary to knock out the studs (the direction to which side is on the inside of the bracelet) is a very thin tool. I knocked it out with a clove, but I could get a broken needle.